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Black and White Star in Circle

POLICIES AT OG GANG

The terms “We” / “Us” / “Our”/” Company” individually and collectively refer to The Veshti Company and the terms “Visitor” ”User” refer to the users. This page states the Terms and Conditions under which you (Visitor) may visit this website (“Website”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to reappraise yourself of the Terms and Conditions, because they are binding on all users of this Website. 


USE OF CONTENT 


All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited. You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission. 


ACCEPTABLE WEBSITE USE


(A) Security Rules Visitors are prohibited from violating or attempting to violate the security of the Website, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding”, “mail bombing” or “crashing”, or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. (B) General Rules Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful. 


INDEMNITY


 The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of theveshticompany.com or their breach of the terms . 


LIABILITY


User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorised access to or/and alteration of user’s transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages. User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent. User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company’s total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action. 


DISCLAIMER OF CONSEQUENTIAL DAMAGES 


In no event shall Company or any parties, organisations or entities associated with the brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organisation or entities were advised of the possibility of such damages.

Black and White Star in Circle

PRIVACY POLICY

OG Gang Privacy Policy This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://oggang.co (the “Site”). 


PERSONAL INFORMATION WE COLLECT 


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” We collect Device Information using the following technologies: – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. – “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.” When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 


HOW DO WE USE YOUR PERSONAL INFORMATION? 


We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We also use the Device Information to target you for our future advertising / remarketing campaigns. 


SHARING YOUR PERSONAL INFORMATION 


We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site–you can read more about how 


Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/


You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 


Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understandingonline- advertising/how-does-it-work. You can opt out of targeted advertising by visiting these links: 


FACEBOOK – https://www.facebook.com/settings/? tab=ads 

GOOGLE – https://www.google.com/settings/ads/anonymous 

BING – https://advertise.bingads.microsoft.com/enus/ resources/policies/personalized-ads 


Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 


DO NOT TRACK 


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 


YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 


DATA RETENTION 


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 


MINORS 



The Site is not intended for individuals under the age of 18. 


CHANGES 


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 



CONTACT US 


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@oggang.com

REFUND | CANCELLATION | SHIPPING POLICY

FAQs. General Information:

How long will my order take to ship? 


We usually ship them within 24-48 hours. In case any product says Out Of Stock or Pre-Order, it means the product is in manufacturing and will arrive within 2-3 weeks. We notify you and manage your waiting list on a first-come-first-served basis. On rare occasions, a specific size/color combination may not be available right away. In that case, kindly allow up to 10 days to refill our T-shirt inventory before you can place your order. 


My payment was successful but the order status shows Pending Payment/Failed. Why? 


You may have experienced an error/glitch on the payment gateway page or technical difficulties due to which our website couldn’t capture your transaction (even though it’s successful). In this case, we request you to contact us via contact@ogggang.co . We will resolve this by manually processing your order. 


Why are a few of the products out of stock? 


Our product designs are in the experimental phase now, so we have them on our website as a showcase of our collections. We also have the fast selling products that we keep re-stocking that are available on the website. However, we do restock the out-of-stock products at different intervals and hence we have them on showcase to help our customers understand the collection we have. We request you to follow our social media for updates when the out of stock products will be available once again. 


Cancellations and Refunds 


We do our level best to make sure you are satisfied with our product and services. But, if for some unforeseen reason you wish to cancel your order, you may do so within 15 days of delivery and get a full refund. Kindly raise a return or exchange request through our returns center or email us at contact@oggang.com and we will take this forward. Refunds of online payments are processed automatically via the payment method used. It can take 3-5 working days for it to reflect in your account once processed. 


COD refunds can take up to 5 days from date of delivery of the returned item. 


Orders placed from Countries apart from India can't be cancelled once shipped. 


How long will my order take to deliver, once shipped? 


We partner with the best courier companies globally and will choose the one that is most efficient in your PIN code. It takes 2-3 working days for a shipment to reach metro cities in India. Up to 5 working days to any non-metro locations in India. International shipments take 10-14 working days to reach most western countries. We will provide you with tracking information once your order is shipped so you can track the real-time progress of your shipment. 


What is your return policy? 


We provide 7-days returns for all products. To initiate a return, kindly raise a return or exchange request through our returns center or email us at contact@oggang.com describing your reason for return and we will take it forward from there. Items will have to be in new condition, without any wash or usage, and to be returned in their original packaging within 7 days of delivery. Orders placed from Countries apart from India can't be returned. However in a rare instance of a manufacturing defect in your product, your money will be refunded only to your original payment method. 


My Product is missing from the package and the order status shows completed. Why? 


In a rare occasion that you havn't received your entire order, we request you to please mail us at contact@oggang.com and we'll resolve your query before 48 hours. 


Can you ship faster if I’m traveling somewhere or have to gift to someone? 


Yes, since most of our products are made inhouse, we do take special requests to expedite certain orders. We do not provide any guarantee but rest assured, we will always try our best to accommodate any urgent orders. Just reach us out on the contact info provided and we’ll let you know

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